What's Next for Payment Systems in the Age of Customer Experience?

Payment systems are transitioning, moving beyond transactional functionality to become a core part of the customer experience. This shift is fueled by tech innovations and stringent regulations, challenging businesses to either adapt or risk obsolescence. The task for analysts is to foresee beyond today’s payment processing—to craft tomorrow’s consumer experiences. It’s not just mastering SWIFT and ISO anymore; it’s about sculpting the future of commerce. Analysts now need to ensure payment platforms exceed being merely functional—they must be transformative.